Sign on the till as manager and enter refund mode
Ring in the items you want to refund
Press pay and then press credit card
Press menu on the PQD while the amount is shown on screen
Enter the long card number and expiry date
Select customer not present Yes / No
Enter the 3 digit CSV number
finalise the transaction and a receipt will print from the PDQ
Ring in the items you want to refund
Press pay and then press credit card
Press menu on the PQD while the amount is shown on screen
Enter the long card number and expiry date
Select customer not present Yes / No
Enter the 3 digit CSV number
finalise the transaction and a receipt will print from the PDQ
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