Paymentsense Move 5000 - Status

Created by Jon Mitchell, Modified on Thu, 29 Aug, 2024 at 4:52 PM by Michael Lister

Error messages on PDQ

 

Terminal Not Found

 

Till & PDQ cannot connect to each other

Check Device For Error

Could Not Lock Table

 

On the PDQ machine check the status bar at the top of the screen

Graphical user interface, text, application

Description automatically generated

 

Bluetooth & Ethernet symbols both white

PDQ machine cannot connect to it’s base

  • Check to make sure base is plugged in and chargers the PDQ when placed.

 

Bluetooth Symbol Green/Ethernet Symbol White

PDQ machine is connected to the base, but no connection through ethernet cable

  • Check ethernet cable going into back of base
     

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