For 3500:
- Reset switch can be found on the left hand side of the till
- Switch this off, and the till screen will go black
- Switch this back on and the till will load to an option for Program Reset / Master Reset
- Program Reset
- You'll be brought to SRV mode, press Cancel to return to Trading
For 3300:
- Reset switch can be found at the rear of the till
- Remove the rear cover
- On the edge of the green board
- If a customer display is fitted you must go underneath this.
After a program reset on all models, automatic receipts will be switched back on. Also, on multi-till systems, an open store command must be sent from the master till via PGM2 -> Open Store
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