In some cases, some tills can have driver issues which can cause things such as the touch screen not working. This can be solved through device manager under control panel.
If there are touch screen issues, you will be able to see that under "Mice and other pointing devices". This can very for different devices. A warning symbol can come up next to the devices that are having issues. Right clicking on the device will allow you to update driver which can fix the problem.
Restarting the till after the update is also really important in order for the changes to kick in.
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