Setting up TOW Logins

Occasionally, we will have to set up a new user onto a Touch Office Web. This is because there might be clients that that will want to add more staff members with different access levels or roles. This has to be done by accessing the sites back office account with the “admin” account. Then proceed with the following steps. 

• Log in as admin 
• Enter settings by selecting admin at the top right of the screen.
• Select add user at the top of the screen
• Type in the username as the new users actual name.
• Then type in the password as “passwordDD/MM”
• The email will have to be the new users personal email.
• Edit the permissions, tick all except the users permission

Copying User Permissions

When creating a new user onto an already existing tow account, the user permissions settings will have to be adjusted accordingly to what type of account it is as well as who it is for. When it comes to the admin, most user permissions will be selected as the admin needs full control of the site.

When creating a new account for a site manager, you will be able to copy over all the user permissions from either the admin or any other user that will best match the new user. 

This can be done from the "Copy users permissions" button found the the top of the sites setting. 

The site you are while clicking that button will be the site that you are copying. You will then get prompted with what site you want to copy down to. Once it has been copied, you will then be able to amended the permissions if needed.